You've probably heard: Bots are the future.
Bot-powered commerce is our modern-day manifest destiny.
A bot is nothing more than a computer program that automates certain tasks, typically by chatting with a user through a conversational interface.
The most advanced bots are powered by artificial intelligence, helping it to understand complex requests, personalize responses, and improve interactions over time. Most bots follow a set of rules programmed by a human, via a bot-building platform.
Behind the curtain, the bot is leading you through a series of dependent questions to collect the necessary information to
understand your intent, and then deliver the right content to satisfy your needs.
They accomplish their task, start to finish, in the place where you already spend your time: messaging apps. Whether it's Facebook Messenger, WhatsApp, WeChat, or Viber, bots integrate with these apps and are available for you to chat with.
In other words, bots solve the thing we loathed about apps in the first place. You don't have to download something you'll never use again.
We develop a tailored made, end-to-end solution, based on your needs.
Our experienced team, provides you with:
Scale your business to new heights with chatbots by using any digital channel, preferably the messenger which is the faster and easier way to reach more customers. Everyone is familiar with it and there is no need to download an extra application. Chatbot can be easily integrated with various digital channels, e.g. WhatsApp, Messenger, applications, or websites. Such integration not only improves customer experience, by offering great automation in communication, but also decreases operational costs, or automates sales.
With the help of messaging apps, bots help consumers find solutions no matter where they are or what device they use — no forms, cluttered inboxes, or wasted minutes spent searching and scrolling through content. Communication, service, and transactions intertwine. Being useful is the priority. At least, it should be.
Monthly statistic report to every customer. A detailed analysis of monthly collected data. Data help grow relationships. When data leads, a better user experience follows. You will get valuable insights with Chatbot monthly statistic reports.
Chatting with a bot should be like talking to a human that knows everything.
It supports your customers 24/7 and guides them within the channel. Our executive chatbot focuses on excellent customer support in various languages. It can automatically answer the most frequently asked questions, guide in the channel and provide the needed information (including videos, images, or links).
Enhance the trust of your customers with an extensive communication and service. Offer them a fast, free and friendly service and make sure you understand their preferences so that you can promote relevant content and ultimately provide them a full service without having to contact them in person.
Advanced Chatbot listens, observes, understands and responds to customer's needs.
Give your customers their personal assistant prior, during and after their service experience. Build or expand your loyalty system, focus on multi-sales services with a friendly system and automate the most common requests and processes.
Offer your customer a unique experience, based on Artificial Intelligence, with holistic service.
No bot is meant to do it all. Instead, it should stick to a single function and do this incredibly well. They give the user exactly what they're looking for. Nothing more.
"We are never just 'building a bot' so much, as launching a 'conversational strategy' — one that's constantly evolving and being optimized based on how users are actually interacting with it."